Lesson series

Account Manager Introduction

Effective Coaching

Account Success

Report with Ease

The essentials every Account Manager needs to drive performance.

This onboarding course equips Account Managers with the foundational tools needed to confidently manage and grow accounts. You’ll learn how to effectively troubleshoot account challenges, coach reps toward stronger performance, and leverage the reporting interface to track progress and surface insights. Designed to be practical and actionable, this training ensures AMs can quickly identify risks, drive improvement, and communicate results with clarity.

Arielle Kilback

Sales Trainer | The Sales Factory
Arielle is our Sales Trainer, known for her upbeat energy and coaching style that puts people at ease. She builds training experiences that are practical, confidence-boosting, and tailored to how our teams actually work at tsf.

Arielle supports both clients and reps with clear guidance, steady encouragement, and a genuine commitment to helping people grow.
Patrick Jones - Course author
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